There are a lot of con artists and scammers out there that are scamming unsuspecting clients out of their hard-earned money. This is especially true when it comes to major projects, such as roofing work. Aside from frauds, there are a lot of honest and legitimate contractors who do not have the skill, experience, or knowledge to work on your house.
As a homeowner, you do not want to waste your money on these people. Unfortunately, it will happen to you if you don’t do your homework. Today, we’re going to share with you a couple of things you need to look for in a reliable roof repair service provider.
You’ve got to ensure the roofer has a physical office. You shouldn’t accept if they only have a virtual suite number or a post office box. While a contractor working out of his house isn’t a red flag, a physical office separate from his house shows that the roofer is established. In addition to that, the roofer should have office personnel who regularly answers the phone. You need to ensure that the company has staff and does not consist of simply a single individual working out of his truck and uses his mobile phone as an office number.
Reviews and Testimonials
Do an online search for the roofer. This is particularly true for testimonials and reviews. You shouldn’t be concerned if the roofer has 1-2 bad reviews out of hundreds of good reviews. Keep in mind that you cannot make everyone satisfied. Oftentimes, competitors leave fake bad reviews. However, it’s clearly a red flag if the roofer has a lot of bad reviews.
You have to ensure that the roofer has been in the industry for at least 5 years. The longer, the better. Though it isn’t always bad to work with a roofer that has not been in business that long, an experienced roofer has more skill, knowledge, and much more.
Status with the BBB
You also have to check the status of the roofer with the BBB (Better Business Bureau). You should be concerned if he has anything less than an A rating. If the roofer has no rating or isn’t listed with the BBB, this is not a warning sign. However, a roofer with an excellent reputation that has nothing to hide will want to offer a lot of details to the public. One excellent way to do this is with the BBB.
You’ve got to ensure the roofer is completely insured. Ask him to provide you a copy of his insurance certificate. You should not skip this step. If the roofer won’t let you see a copy, look for another one.
Ensure that the roofer is licensed in the state you’re in. A roofer is required by law to have his license number on everything. This includes websites, cars, business cards, and flyers. Do not hire an unlicensed contractor since you cannot do anything if he does not finish or start the work.